Terms of Service

These Terms of Service govern your use of ClientAhead.com and any ClientAhead software product, documentation or support service that refers to these terms. By accessing or using them, you agree to these terms on your own behalf or for the organization you represent.

If you use a product for an organization, you confirm that you have authority to bind that organization. If a written agreement signed by ClientAhead applies to a product, it controls if it conflicts with these terms.

ClientAhead may make products, features, integrations, documentation or access methods available from time to time. Product pages describe their purpose; the access, features and terms actually made available to you control your use.

We may improve, change, suspend or retire a feature where reasonably necessary for security, legal, technical or business reasons. If a change materially affects paid access under a separate written agreement, that agreement will govern.

You are responsible for providing accurate account and business information, safeguarding credentials, keeping authorized users current, and notifying us promptly of suspected unauthorized access. Do not share access in a way that bypasses a product’s intended controls.

Where you connect a third-party account or platform, you confirm that you have the authority to do so and to permit the requested access for the product feature you choose to use.

You retain the rights you have in the information, content and configuration you provide to a ClientAhead product. You give ClientAhead the limited permission needed to host, process, display and use that information to provide, secure and support the product and meet legal obligations.

You are responsible for the accuracy, legality and permissions for information you place in a product, including providing any notices or obtaining any consents required for your customers, contacts, staff or connected accounts. Do not submit payment-card information, credentials, secrets or unnecessary sensitive information through fields not designed for it.

You must not use ClientAhead products to break the law, infringe rights, harm people, interfere with security, introduce malicious code, bypass access controls, scrape or reverse engineer a product except where law cannot restrict that right, or use the service to create a competing service.

You must not use a product to send unlawful communications, process information you have no right to handle, make deceptive claims, or enable another person to do any of those things.

Some products may connect to services provided by platforms such as commerce, calendar, advertising, analytics, communication or social providers. A connection is optional unless the relevant product clearly says otherwise. Your use of a connected service is also governed by that provider’s terms and privacy practices.

We will describe the relevant connection before authorization and request only the access needed for the feature. ClientAhead is not responsible for a third-party service, its availability, its terms or changes it makes to its platform.

ClientAhead and its licensors retain all rights in the website, products, software, documentation, design, names and marks. Subject to these terms, ClientAhead gives you a limited, non-exclusive, non-transferable, revocable right to use a product for its intended business purpose while your access is active.

If you send feedback, suggestions or ideas, you allow ClientAhead to use them without restriction or compensation. This does not transfer ownership of your confidential business information or content to ClientAhead.

ClientAhead products are provided on an as-available basis. We work to make them useful and dependable, but do not promise uninterrupted operation, a particular commercial result, compatibility beyond the features we make available, or recovery of information that was not properly retained.

To the fullest extent permitted by applicable law, ClientAhead disclaims warranties that are not expressly stated in a written agreement. Nothing in these terms excludes liability that cannot lawfully be excluded or limited.

We may suspend or end access where reasonably necessary to protect users, ClientAhead, a platform, the service or the law, including for a material breach of these terms. You may stop using a product at any time, subject to any written agreement that applies.

Our Privacy Policy and Data Rights & Deletion page describe how information is handled after access changes or a request is made. Retention can be affected by legal, security, audit and backup requirements.

We may update these terms as ClientAhead products, operations or legal requirements change. We will publish the updated version here with a new last-updated date. Continued use after an update means the updated terms apply to the extent permitted by law.

Questions about these terms or a ClientAhead product can be sent to the email contact shown on this page.