Shopify appointment booking

Booking that feels like a conversation.

Bookimatic is a Shopify-first AI receptionist that helps customers find a configured service, choose an engine-verified time, provide the right details, and review the exact appointment before they confirm.

AI interprets the request. The booking engine owns services, prices, availability, payment state, and confirmation.

See the booking flow How accuracy works
  • Shopify-first
  • Appointments first
  • Engine-verified
Example Shopify storefront Illustrative interface
Harper & Co.Example service storefront
Customer conversation
I need a consultation next Tuesday afternoon.

I can help. Is a 45-minute consultation the service you need?

Yes. Tuesday afternoon works best.

I found three times that the booking engine can offer. Which one works best?

The booking lifecycle

One guided flow. Five deliberate stages.

  1. 01

    Understand

    Interprets the customer's service need and time preference in ordinary language.

  2. 02

    Ground

    Matches the request to merchant-configured services, durations, policies, and staff rules.

  3. 03

    Verify

    The booking engine calculates the times that can actually be offered.

  4. 04

    Collect

    Gathers contact details and merchant-defined intake inside the same guided flow.

  5. 05

    Review & confirm

    Shows the exact service, slot, policy, and payment state before explicit confirmation.

The storefront opportunity

Your storefront knows what you offer. Bookimatic is designed to help customers book it.

Bookimatic keeps service discovery, verified availability, intake, and review inside one guided appointment flow.

See the illustrative storefront flow
Without BookimaticFragmented
  1. 1Customer asks a question
  2. 2Searches through service options
  3. 3Moves to a separate scheduling step
  4. 4Re-enters the booking details
With BookimaticGuided
  1. 1One guided conversation
  2. 2Configured service matched
  3. 3Engine-verified time offered
  4. 4Exact appointment reviewed before confirmation

For your customers

A receptionist shaped around how your business books.

01

Understands the request

Interprets service questions and identifies what the customer is trying to book.

I need advice before choosing the right service.
02

Guides the right choice

Uses the merchant's configured catalogue to present a relevant service and next step.

Configured serviceConsultation · 45 min
03

Finds a valid time

Asks the booking engine for times that satisfy the applicable availability rules.

Tue2:00Wed11:00
04

Makes the final review explicit

Brings the service, verified time, intake, policy, and current payment state together before the customer confirms.

Review ready · awaiting confirmation

Merchant control

AI that drafts from your rules—not generic guesses.

Set up services, policies, availability, staff constraints, and receptionist knowledge. Bookimatic can help draft changes, while the merchant reviews what is applied.

Explore setup documentation
BookimaticMerchant workspace×

Ask Bookimatic to draft a booking-rule change

Merchant AI · Draft mode
You askedDraft a 20-minute buffer after bridal consultations.
Draft ready. No availability rules changed until a merchant reviews and applies it.
Authority summary
ServicesMerchant configured
AvailabilityEngine calculated
ChangesReview before apply
Review draft

Shopify surfaces

Designed for the Shopify places where booking begins.

Bookimatic carries the same appointment flow across customer-facing Shopify surfaces while setup and schedule stay inside Shopify Admin.

Where it fits

Built for appointment-led Shopify businesses.

Solo service operatorsAppointment-based teamsConsultation-led storesBusinesses with staff schedules

Product access

Talk to us about Bookimatic.

For product questions and access enquiries, speak with the ClientAhead team.

Contact ClientAhead
Product focus
Shopify appointments
Booking approach
Guided and engine-verified
Core principle
Verified before confirmed

Product resources

Product guidance when you need it.

Explore documentation and support resources for the booking flow, product principles and your questions.

Documentation

Bookimatic product guide

Read how the flow, authority boundary and Shopify surfaces work together.

Open documentation Support

ClientAhead support hub

Find the right route for Bookimatic, Recoup, product questions, privacy or data rights.

Open support Product standards

Booking with clarity

See the product principles that keep the booking flow accurate and understandable.

Explore documentation

Frequently asked questions

The important questions, answered plainly.

A clear introduction to how Bookimatic approaches appointment booking.

What is Bookimatic?

Bookimatic is a Shopify-first AI receptionist for appointment-led businesses. It guides service discovery, time selection, intake, review, and an explicit confirmation step.

Does the AI decide availability or confirm bookings?

No. The AI interprets language and guides the conversation. Deterministic application code remains authoritative for services, prices, availability, payment state, and confirmation.

Where can customers start a booking?

The product foundation includes a Shopify storefront assistant, an inline booking block, a hosted booking page, and a customer-account surface.

What happens if AI assistance is unavailable?

Bookimatic is designed to preserve a deterministic guided appointment path so core booking steps do not depend on generated language.

How can I learn more about Bookimatic?

Explore the Bookimatic documentation or contact ClientAhead with your product questions.

Bookimatic

Explore the booking system behind Bookimatic.

Use the documentation to understand the booking flow, product principles and answers to common questions.

Read the documentation Ask for support