Bookimatic docs
Read the product model, appointment flow, documentation roadmap and current release status.
Open documentation→ClientAhead product support
Support starts with what is documented.
Use the live product and documentation pages below to understand current capabilities, status and limitations while our direct support experience is prepared.
Live resources
Choose the product you need.
Every link below points to a page that exists now. Planned documentation is clearly labelled inside its product hub.
Bookimatic
Explore the Shopify-first conversational appointment product and its current product boundaries.
View Bookimatic→Recoup
Understand the embedded Shopify supplier-credit ledger and the deliberately narrow pilot scope.
View Recoup→What support means today
A clear boundary is more useful than a fake contact path.
ClientAhead is preparing its product support system alongside the applications. Until it is ready, this hub distinguishes available self-service information from future support operations.
Available now
- Bookimatic product concepts and release status
- Bookimatic and Recoup product overviews
- Honest pre-launch limitations
Not active yet
- Public support tickets or live chat
- Account-specific troubleshooting
- Guaranteed response times or service levels
Support FAQ
Common pre-launch questions.
Short answers for the current stage of ClientAhead's products.
Can I install Bookimatic from this site?
No. Bookimatic is in development and is not presented as available for public installation. Its documentation currently covers product concepts, planned guide categories and release status.
How can I contact product support?
A public ticket, inbox or account-support channel is not active on this site yet. Use the live product resources for current information; direct support routes will be published before public release.
Where are the Recoup help guides?
Recoup is in an early pilot and currently has a product overview rather than a separate documentation library. Pilot documentation will be added when its validated support needs are known.
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Start with the product overview.
See what ClientAhead is building now and how each product is being released deliberately.