ClientAhead product support

Support starts with a clear way to reach us.

Explore product pages and documentation, or email ClientAhead for product, privacy and data-rights questions.

Live resources

Choose the product you need.

Explore product pages and guidance for the ClientAhead product line.

Documentation

Bookimatic docs

Read the product model, appointment flow and product standards.

Open documentation
Appointment booking

Bookimatic

Explore the Shopify-first conversational appointment experience.

View Bookimatic
Supplier-credit ledger

Recoup

Explore the Shopify Admin workflow for keeping supplier credits clear.

View Recoup

How we can help

Use the resource or contact route that fits your question.

Documentation explains the product approach. Email is the direct route for questions that need a person, including privacy and data-rights requests.

Resources

  • Bookimatic product principles and booking flow
  • Bookimatic and Recoup product overviews
  • Email for product, privacy and data-rights questions

Email us for

  • Product questions
  • Privacy or data-rights requests
  • General ClientAhead enquiries

Support FAQ

Common questions.

Short answers for the ClientAhead product line.

Where can I find Bookimatic guidance?

Open the Bookimatic documentation for the product model, appointment flow and product standards.

How can I contact ClientAhead?

Use the email address shown on this page for product, policy, privacy or data-rights questions. Include the product and Shopify store context where relevant so we can route the message correctly.

Where can I learn about Recoup?

Visit the Recoup product page for its supplier-credit workflow, ledger logic and product focus.

Explore the product line

Need a direct answer?

Email ClientAhead with the product, store and question you need help with.

Email ClientAhead